BullZip PDF converter

General usage of the PDF Printer.

Moderator: jr

BullZip PDF converter

Postby imtiaza » Mon Oct 08, 2012 9:59 am

Dear Support,

Our several reports of application generated every day and we use Bull Zip to convert them in to PDF.

As advised by our Installation team we have reinstall the Bullzip Printer and settings were reconfigured as well.

Bullzip PDF printer was reconfigured a couple of times to test the reports are printing properly or not.

Problem is still there our reports are not published completely in PDF.

Please suggest what to do.

Thanks
Malik Adeel Imtiaz
imtiaza
 
Posts: 5
Joined: Mon Oct 08, 2012 9:55 am

Re: BullZip PDF converter

Postby jr » Mon Oct 08, 2012 2:37 pm

If you reports doesn't come out with all the pages they are supposed to then you can try to pause the Bullzip PDF Printer and look at the number of pages in the print queue. Does that look right or are the pages also missing from the print jobs?

Regards,
Jacob
jr
Site Admin
 
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Re: BullZip PDF converter

Postby imtiaza » Fri Nov 23, 2012 12:09 pm

Dear Jacob,

Thanks for the reply and sorry for late reply from my side.
Please note that the number of pages in the print queue are right.
Let me check your suggestion and then i will let you know.

Thanks
Adeel Imtiaz
imtiaza
 
Posts: 5
Joined: Mon Oct 08, 2012 9:55 am

Re: BullZip PDF converter

Postby imtiaza » Fri Nov 23, 2012 12:16 pm

Dear Jacob,

Please see that the application creates only single report in PDF which has many pages of reports.

My problem is after printing. Some pages in PDF missed e.g Billing, Admin and etc.

Thanks
Adeel Imtiaz
imtiaza
 
Posts: 5
Joined: Mon Oct 08, 2012 9:55 am

Re: BullZip PDF converter

Postby admin » Fri Nov 23, 2012 10:58 pm

How big are the reports where something is missing. Approx. how many pages?
admin
 
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Re: BullZip PDF converter

Postby imtiaza » Thu Nov 29, 2012 10:18 pm

Dear Admin,

One report with some times 5 pages some time 8 pages.

Thanks
Adeel imtiaz
imtiaza
 
Posts: 5
Joined: Mon Oct 08, 2012 9:55 am

Re: BullZip PDF converter

Postby imtiaza » Thu Nov 29, 2012 10:23 pm

Any Update? Issue is also occurred today in Production. Thanks
imtiaza
 
Posts: 5
Joined: Mon Oct 08, 2012 9:55 am

Re: BullZip PDF converter

Postby admin » Fri Nov 30, 2012 4:08 pm

Hi,

It is extremely difficult for me to say what is going on. I recommend that you enable debugging mode. This will leave the temporary files in the %TEMP% folder. Try to identify a job that went wrong and send me the files from that temp folder.

http://www.biopdf.com/guide/trouble_sho ... eation.php

Once I have the data for a job that failed then I have something to work with.

Best regards,
Jacob
admin
 
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Joined: Fri Oct 28, 2011 8:09 pm


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